Terms and Conditions

• Tournwa, we, us — the operator of the Services, based in Dubai, United Arab Emirates.
• You, User — any person who accesses or uses the Services.
• Organizer — a user or organization — including a club, academy, school, federation, facility or individual — that creates and administers a competition on the platform.
• Participant — an athlete, coach, team or their representative who registers for a competition.
• Competition — any tournament, league, friendly game, training session or event created through the Services.

You must be at least 13 years old to create a Tournwa account. If you are under 18, you may use the Services only with the involvement and consent of a parent, guardian, school or club, which accepts these terms on your behalf.

You are responsible for the accuracy of the information in your account, for keeping your credentials confidential, and for all activity that occurs under your account. Notify us immediately at hello@tournnwa.com if you suspect unauthorised use. You may register using an email address and password or by signing in with Google; how we handle data from Google Sign-In is described in our Privacy Policy.

Tournwa provides software for organizing and participating in sports competitions: registration, draws and seeding, scheduling and fixtures, live scoring, standings, rankings, communications, payment collection and related tools. Features vary by plan.

Tournwa is a platform provider. We do not organize, host, officiate, supervise or insure the competitions run through the Services, and we are not a party to the relationship between an Organizer and a Participant. The Organizer is solely responsible for its competition, including its rules, eligibility criteria, venue, safety, officiating, insurance, prizes and refunds.

You agree not to:

• use the Services for any unlawful purpose, or in breach of any applicable UAE or local law;
• submit false, misleading or fraudulent entries, results or identities, or impersonate another person or organization;
• harass, abuse, threaten or discriminate against other users, including in messages, team names or profile content;
• upload content that infringes another party's intellectual property, privacy or other rights;
• attempt to gain unauthorised access to the Services, other users' accounts, or our infrastructure, or probe, scan or test the vulnerability of any system without our written permission;
• scrape, crawl or bulk-extract data from the Services except as permitted by our robots.txt, or use automated means to create accounts or entries;
• interfere with the integrity or performance of the Services, including by introducing malware or overloading our systems;
• resell, sublicense or white-label the Services except under a plan that expressly permits it.

We may suspend or terminate access to any account that breaches this section, and remove content that violates it.

If you use the Services to run a competition, you additionally agree that you:

• hold all licences, permissions, venue rights and insurance that your competition requires;
• publish clear, accurate competition rules, entry criteria, fees and refund terms before accepting registrations, and honour them;
• are the data controller for the participant data you collect through the platform, and will handle it lawfully — including obtaining parental consent where minors participate;
• are responsible for safeguarding, supervision and the safety of participants at your events;
• will resolve participant disputes about your competition, including refunds, directly with the participants concerned.

You indemnify Tournwa against claims, losses and costs arising from your competition or your breach of these obligations.

Subscription fees for paid plans are stated on our pricing page and are billed in advance on the cycle you select. Unless stated otherwise, fees are exclusive of VAT and other applicable taxes, which are added where required. Subscriptions renew automatically until cancelled; you may cancel at any time and your plan remains active until the end of the paid period. Except where required by law, paid subscription fees are non-refundable.

Registration and entry fees for a competition are set by the Organizer and collected through our payment providers. Refunds of entry fees are the Organizer's responsibility and are governed by that competition's published refund terms, not by Tournwa. Card details are handled by our payment providers and are never stored by Tournwa.

We may change our fees on 30 days' notice. Changes take effect at your next renewal, and you may cancel before then if you do not accept them.

You retain ownership of the content you submit — team names, logos, photos, competition details, results and other material. You grant Tournwa a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for display, and publish that content solely to operate and promote the Services and the competitions you take part in. You confirm you have the rights necessary to grant this licence.

The Services themselves — including the software, design, the Tournwa name and logo, and all related intellectual property — remain our property or that of our licensors. These terms grant you a limited, revocable, non-transferable right to use the Services, and nothing more. You may not copy, modify, reverse-engineer or create derivative works from the Services.

We work to keep the Services available and reliable, but we provide them on an 'as is' and 'as available' basis and do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features, and will give reasonable notice before a change that materially reduces functionality on a paid plan.

To the fullest extent permitted by law, Tournwa disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We are not liable for injury, loss or damage arising from participation in any competition, or for the acts or omissions of any Organizer, Participant or venue.

To the fullest extent permitted by law, Tournwa is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services is limited to the greater of the amount you paid Tournwa in the 12 months preceding the claim, or 500 AED.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, or for fraud.

You may stop using the Services and delete your account at any time through the app settings or by emailing us. We may suspend or terminate your access if you breach these terms, if required by law, or if your use poses a risk to the Services or to other users. On termination, your right to use the Services ends immediately. Competition records, including published results and standings, may be retained as part of the historical record of those events, as described in our Privacy Policy. Sections 7, 9, 10 and 12 survive termination.

We may update these terms as the Services and the law evolve. The 'last updated' date above reflects the current version. For material changes we will give notice by email or through the Services before they take effect. Continuing to use the Services after a change takes effect means you accept the revised terms.

These terms are governed by the laws of the United Arab Emirates and, where applicable, the Emirate of Dubai, without regard to conflict of law rules. The courts of Dubai, United Arab Emirates have exclusive jurisdiction over any dispute arising out of or relating to these terms or the Services.

If any provision of these terms is held unenforceable, the remaining provisions stay in full effect. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy, form the entire agreement between you and Tournwa regarding the Services.